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How
to Get Started |
Q. How do I sign up for DCLS Plus 2.0 ?
A.
Most users will sign up online, right on the DCLS Plus 2.0
Web site. The process is completely safe and secure.
Additionally, if you prefer, you can also sign up with us
over the phone. Sales and support representatives are
available Monday through Friday 8:00 AM to 5:00 PM Eastern
Standard Time at 866-GET-DCLS (866-438-3257)
or email sales@dtcss.com.
Q.
How do I get access to DCLS Plus 2.0 ?
A.
Because DCLS Plus 2.0 is an online service, there is no
hardware or software to buy, install or maintain. Just
point your Microsoft Internet Explorer browser (version
6.0 or higher) to the login page and login.
Q. What system requirements are needed for DCLS
Plus 2.0 ?
A.
Since DCLS Plus 2.0 applications are accessed through the
Internet via a Web browser and require no modifications or
upgrades to your existing environment All you need is a
computer or an alternative device that can run a Web
browser. However, to improve your online experience, we do
require you to have a browser version that is equal to or
greater than 6.0 for Microsoft Internet Explorer and has a
high-speed internet connection (DSL, cable). Your
computer’s operating system should have either
Windows XP or Vista installed.
Because there is no hardware, software, or network
equipment to purchase, and the application is accessed
through a standard Web browser, your IT department will
not need to implement or maintain the DCLS Plus 2.0
solution!
| Q.
What is Broadband? |
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A. Broadband is
another term for high-speed Internet access. DCLS
Plus requires a connection of at least 128 Kbps
upload speed, which most broadband providers
offer. You can get broadband access via ISDN line,
DSL, cable modem, T1, or T3 networking.
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| Q. How
do I know if my connection is fast enough? |
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A. Try testing
your connection by visiting DSL Reports <http://www.dslreports.com/tools>
. To use DCLS Plus, your test results should show
a minimum upload speed of 100 Kbps.
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Q.
Is any training required to learn to use DCLS Plus 2.0 ?
A.
DCLS Plus 2.0 is designed to be easy to learn and can be
used also immediately. Our customers find that using DCLS
Plus 2.0 is similar to using other web-based applications
- extremely intuitive and user friendly. If you know how
to use the Web, you will know how to use DCLS Plus 2.0.
Q.
Is training available if I need it ?
A.
Yes. While DCLS Plus 2.0 system comes ready to use as a
“turn-key” system, all users are required to be
trained to maximize their productivity. We
offer a complementary web-based training at no charge.
Web training sessions run less than one hour and
cover typical usage by a user. The sessions are held
through the Internet, conveniently allowing you to
participate right from your office. DTC
also offers several other training programs to fit your
needs. If you wish to visit our facility in Silver Spring,
MD there is no charge to be trained one-on-one with one of
our instructors. If you prefer one of our instructors to
train your staff at your location, please call the
Business Development team at 866-438-3257 for additional
information.
Q.
What involvement is required from my company's IT
department ?
A.
None. DCLS Plus 2.0 applications are accessed through the
Internet via a Web browser and require no modifications or
upgrades to your existing environment. All you need is
Microsoft Internet Explorer (version 6.0 or higher), and
you are ready to use DCLS Plus 2.0. Because there is no
hardware, software, or network equipment to purchase, and
the application is accessed through a standard Web
browser, your IT department will not need to implement or
maintain this service.
Q.
What platforms do I need to have in order to run DCLS Plus
2.0 ?
A.
Since Data Transformation Corporation’s data center
hosts the application; all you need is a computer or an
alternative device that can run a Web browser.
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